Privacy Policy

At BrothersPeaks (“we,” “us,” “our”), accessible through https://brotherspeaks.com/, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our Website, you consent to the practices described in this Privacy Policy.

1. Company Information

Business Legal Name: BrothersPeak LLC
Website Name: BrothersPeaks
Website URL: https://brotherspeaks.com/
Contact Email: info@brotherspeaks.com
Contact Phone: +1 (737) 276 2519
Business Address: 5900 Balcones Drive STE 27563, Austin, TX 78731, USA

2. Information We Collect

We collect information to provide and improve our services. The types of data we collect include:

A. Personal Information

Collected when you create an account, place an order, or contact us:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party payment processors; we do not store full card details)

B. Automatically Collected Information

When you browse our Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Cookies and tracking data

C. Communication Data

Information from messages, emails, or support inquiries.

3. How We Use Your Information

We use collected data to operate and improve our services, including to:

Process and deliver your orders
Manage your account
Provide customer support
Send order confirmations, updates, and shipping notifications
Improve Website performance and analytics
Detect and prevent fraud or unauthorized activity
Tailor user experience and marketing (where applicable and permitted by law)

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Analyze website traffic
Store user preferences
Improve navigation and functionality
Enable personalized experiences

You may disable cookies in your browser settings, but certain features of the Website may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.
We may share information with trusted third parties for business operations, such as:

Payment processors
Shipping carriers
Email marketing tools
Website hosting providers
Analytics services (e.g., Google Analytics)

These partners only receive the information necessary to perform their services and are obligated to protect your data.

We may also share information if required by law, legal process, or to protect our rights.

6. Payment Information Security

All payments are processed through secure third-party processors (e.g., PayPal, Stripe, Shopify Payments).
We do not store full credit card numbers or sensitive payment details on our servers.

7. Data Retention

We retain personal information only as long as needed to:

Fulfill orders
Provide services
Meet legal obligations
Resolve disputes

Once data is no longer required, it will be securely deleted or anonymized.

8. Protecting Your Information

We use a range of technical and administrative security measures to protect your personal data, including:

SSL encryption
Secure servers
Access control protocols
Regular system monitoring

While we do our best to protect your information, no method of transmission over the internet is 100% secure.

9. Your Rights & Choices

Depending on your location, you may have rights related to your personal data, such as:

Accessing your information
Updating or correcting your details
Requesting deletion of your data
Opting out of marketing communications
Disabling cookies through your browser
Requesting a copy of stored data

To exercise your rights, contact us at info@brotherspeaks.com.

10. Children’s Privacy

Our Website is not intended for children under 13.
We do not knowingly collect data from minors.
If we discover that a child has provided personal information, we will delete it promptly.

11. Third-Party Links

Our Website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites.
We encourage users to review their privacy policies separately.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated “Last Updated” date.
Continued use of the Website signifies acceptance of the updated policy.

13. Contact Information

If you have questions about this Privacy Policy or your data, please contact us:

BrothersPeak LLC
Email: info@brotherspeaks.com
Phone: +1 (737) 276 2519
Address: 5900 Balcones Drive STE 27563, Austin, TX 78731, USA
Website: https://brotherspeaks.com/